We have just loaded a number of helpful tips on to the website under the Online Record Book tab. You can find them here.
There are tips for participants:
How to set up your account and activities
How to get your Assessor to sign off your activity
How to set up the Adventurous Journey - Preparation and Training Section
and tips for Award Leaders:
How to Approve a Participant's Registration
How to delete a participant's activity
Logging Hours - why is it not showing the correct amount
More will be coming but if there is something you would like to see that isn't there please reply below :)