ORB Support
Having trouble with your ORB? We are here to help. Read our troubleshooting guides below and if you are still having difficulties, please have a chat with your Award Leader in the first instance. If your query isn't answered below, please contact our National Office.
ORB Tips for Participants
How to set up your account and activities
Setting realistic and achievable goals/aims
How to change your email address
How to edit an activity or set up an extra activity under the same section
How to get your Assessor to sign off your activity
How to set up the Adventurous Journey - Preparation and Training Section
How to set up an Adventurous Journey
How to get your Adventurous Journey signed off if done with an Accredited Activity Provider
Participant Logs Explained - why your ORB is not showing all the hours you have logged
ORB Tips for Award Leaders
How to Approve a Participant's Registration
How to set up an Adventurous Journey for your Participants
How to delete an Adventurous Journey Event
How to delete a participant's activity
How to invite participants to the next level
Logging Hours - why is it not showing all the hours the participant is logging